Every feature in Telio™ Notify exists for one purpose: to make sure every appointment you book actually shows up. Here's how we do it.
No vague bullet points. Here's exactly what each feature does, why it matters, and how it works inside Telio™ Notify.
Send automated appointment reminders via text message or pre-recorded/text-to-speech voice calls. Configure per-patient preferences, or broadcast across both channels for maximum reach.
Hi Sarah — this is a reminder from Dr. Mitchell's Office that you have an appointment on Friday, March 7 at 2:30 PM at 123 Main St, Philadelphia, PA. Reply YES to confirm or NO to cancel. Questions? Call us at (215) 555-0100.
YES ✓
✓ Appointment confirmed — dashboard updated instantly
Don't just send one reminder and hope for the best. Telio™ Notify's auto-resend engine tracks every outgoing message and automatically follows up with non-responders — without any manual intervention.
Sometimes you need to reach everyone — all at once. Broadcast lets you send a message to your entire patient list or a filtered segment with a single click. No mass-emailing, no staff phone tree needed.
"Our office will be closed Dec 26–27 for the holidays. Your appointments have been rescheduled — details to follow."
"January is Dental Health Month! Schedule your cleaning before Feb 1 and receive a complimentary whitening treatment."
"Dr. Johnson will be unavailable Tuesday. We've proactively rescheduled affected appointments — please confirm your new time."
Know exactly what's happening with every appointment, in real-time. The dashboard gives your front desk instant visibility into who's confirmed, who's still pending, and who needs a personal outreach call.
See the difference across every dimension of appointment management.
| Category | ❌ Without Telio™ Notify | ✅ With Telio™ Notify |
|---|---|---|
| Appointment Reminders | Manual phone calls by staff, often skipped under pressure | Automated SMS & voice reminders sent at optimal times — zero staff effort |
| Non-Responders | Missed unless staff finds time to call again | Smart auto-resend follows up automatically until confirmed |
| No-Show Rate | Industry average: 15–30% of appointments | Reduced by up to 40% — industry-leading performance |
| Group Notifications | Hours of calling for closures or emergencies | Broadcast to all or filtered patients in one click |
| Message Personalization | Generic scripts or inconsistent manual wording | Dynamic fields: patient name, provider, time, location — automatically |
| Confirmation Tracking | Sticky notes, spreadsheets, or tribal knowledge | Real-time dashboard with full status visibility for every appointment |
| Staff Time on Reminders | 1–3 hours per day on reminder calls and follow-ups | Under 15 minutes reviewing dashboard exceptions |
| Revenue Protection | $100–$500+ lost per no-show, compounding weekly | Thousands recovered monthly through higher fulfillment rates |
| After-Hours Coverage | Zero — reminders only happen during business hours | 24/7 automated — reminders go out at any hour, any day |
| Scalability | Doesn't scale — more patients means more staff time | Scales effortlessly — same effort for 50 or 5,000 appointments |
See exactly how much revenue Telio™ Notify could recover for your practice. Adjust the sliders to match your situation.
in no-show revenue
avg. Telio™ Notify reduction
per week saved
recovered per year
This is a conservative estimate. Many practices see even greater results within the first 90 days.
Start Recovering That Revenue →Everything you need to know about Telio™ Notify. Can't find your answer? Contact us directly →